Privacy Policy


Privacy Policy

Effective Date: 24-10-2024

  1. Introduction

Welcome to Profile Genie (referred to as "we," "our," "us," or "Profile Genie"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from profilegenie.store (the "Site").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

  1. Basic Information

Business Trade Name: Profile Genie
Website Name: profilegenie.store
Contact Details:
Email: support@profilegenie.store
Phone Number: +91 8448875033

  1. Data Collection

Personal Information We Collect

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping information including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to provide certain information. You may elect not to provide this information, but doing so may prevent you from accessing these features.

Methods of Data Collection

We collect data through:

  • Direct interactions when you fill out forms or correspond with us by mail, phone, email, or otherwise.
  • Automated technologies, including cookies, pixels, and similar technologies.
  • Third-party services like Meta Pixel, Shopify, and Nimbuspost.
  1. Usage of Data

How We Use the Collected Data

  • Order Fulfillment: To process your payments, fulfill orders, and arrange for shipping through Nimbuspost.
  • Marketing and Advertising: To send marketing communications and display tailored advertisements, including through Meta Pixel.
  • Customer Support: To provide customer support and improve our Services.
  • Security and Fraud Prevention: To detect and prevent fraudulent or illegal activity.
  1. Data Sharing

Third-Party Services and Partners

We share your data with:

  • Razorpay: Payment processing.
  • Nimbuspost: Shipping and logistics.
  • Private Suppliers and Manufacturers: Product sourcing and quality checks.
  • Facebook, Instagram, Meta, Meta Pixel: Marketing and optimization.
  • Shopify: Website services and optimization.

Specific Data Sharing Activities

We work with trusted private suppliers and manufacturers for product sourcing, and we use Nimbuspost for shipping. Although we strive to ensure quality checks, we are not responsible for product quality or service issues as these are handled by third parties.

  1. Cookies and Tracking

We automatically collect certain information about your interaction with the Services through cookies, pixels, and similar technologies. This information includes your device, browser, network connection, IP address, and how you interact with the Services.

You may set your browser to remove or reject cookies, but this may impact your experience with our Site.

  1. How We Disclose Personal Information

We may disclose your personal information to third parties, including:

  • Vendors and third-party service providers such as payment processors, shipping partners, and data analytics providers.
  • Business and marketing partners, such as Facebook and Meta, to provide services and advertise to you.
  • When required by law or to protect our rights and users' rights.
  1. Data Security and Retention

We take reasonable measures to protect your personal information. However, no system is completely secure. Information sent to us may not be secure while in transit, and we recommend that you do not use unsecure channels for sensitive information.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations and resolve disputes.

  1. User Rights

Depending on your location, you may have rights including:

  • The right to request access to or deletion of your personal information.
  • The right to request correction of inaccurate information.
  • The right to receive a copy of your personal information and request its transfer to a third party.
  1. Children's Data

Our Site is not intended for children, and we do not knowingly collect personal information from children.

  1. Legal Basis for Processing

We process personal data based on your consent or for legitimate interests.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The new Privacy Policy will be posted on our Site, and your continued use of the Services following the posting of changes constitutes acceptance of those changes.

Contact

If you have any questions or complaints, please contact us at +91 8448875033 or email support@profilegenie.store.